Refund policy
ReturnsÂ
All sales are final, no refunds, returns, or exchanges. Items are custom-made and exceptions only for clear defects. However, we know there are exceptions to every rule, so please connect with us if you have questions or concerns about your specific item at illuminationcustom@gmail.com.
Damages
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so we can evaluate the issue and make it right.Â